Book a workshop appointment:

Book an appointment for the DieCrema workshop. The appointment determines the drop-off day.

Frequently Asked Questions

Where is the workshop located?

The workshop address is:

DieCrema GmbH - Workshop&Warehouse
Rhöndorferstraße 38A
53604 Bad Honnef

When can I drop off my machine?

You can drop off your machine or grinder at the following times:

Monday-Wednesday: 10am - 5pm
Thursday - Friday: 10am - 6pm

How long does a maintenance repair take?

Processing time depends on the scope of work. Maintenance usually takes 2-4 business days.

What do I need to bring to the workshop?

For the execution of your order, we only need the machines themselves. We do not need the drip tray, portafilter, or bean container.