Warranty

Warranty

All goods from our shop are subject to statutory warranty rights. If you purchased the goods from us, you can exercise your statutory warranty rights. Please contact us by email at info@diecrema.de.

The duration of the warranty depends on the type of use—private or commercial. As soon as you purchase a machine as a business owner for your company, it counts as commercial use, regardless of the type of business.

In the event of a warranty claim, we will cover the costs of transporting the goods within Germany. You will either receive a free return label or we will arrange for the goods to be picked up from you. Transport costs from and to other countries are borne by the buyer.